Frequently Asked Questions
Everything you need to know about your Newbridge Silverware experience.
How should I care for my Newbridge Silverware jewelry?
To maintain the luster of your pieces, we recommend wiping them with a soft, dry cloth after wearing. Avoid contact with perfumes, hairsprays, and harsh chemicals, and store your jewelry in its original gift box when not in use.
What are your delivery options and timeframes?
We offer worldwide shipping. Orders within Ireland typically arrive within 2-4 working days, while international deliveries may take 7-10 working days depending on the destination and customs processing.
Does my purchase come with a warranty?
Yes, all Newbridge Silverware products are covered by a two-year manufacturing warranty from the date of purchase. This covers any defects in materials or workmanship but does not cover normal wear and tear or accidental damage.
Can I return an item if it is not suitable?
We offer a 30-day return policy for most items, provided they are in their original, unworn condition with all packaging intact. Please note that for hygiene reasons, earrings cannot be returned unless they are faulty.
Are your products presented in gift packaging?
Yes, every item purchased from our online store arrives beautifully presented in our iconic Newbridge Silverware blue gift box, making it ready for gifting immediately upon arrival.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa and Mastercard, as well as secure payment options like PayPal for a seamless checkout experience.